AQW 49612/11-16 Written question to the Minister of the Environment
To ask the Minister of the Environment (i) for an update on the Driver Vehicle Agency's new driver licensing IT; and (ii) whether it will reduce the cost of driving licences.
Asked by Claire Sugden MLA on 8 October 2015
- Answered
- Written
- Tabled
- 8 October 2015
- Answer due by
- 23 October 2015
- Answered
- 21 October 201513 days after tabling
- Department
- Department of the Environment
- Priority question
- No
Answer
In response to AQW 46117/11-15, I indicated that the first phase of the replacement driver licensing system is scheduled to go live in April 2016 and that it will deliver improvements to the customer experience, service efficiencies and other enhancements. As these improvements are phased in, and efficiencies in service delivery begin to emerge, this will provide an opportunity to review the level of fees currently charged to applicants.
In the meantime, the Driver & Vehicle Agency will continue to ensure costs are kept to a minimum and all efficiencies are passed onto customers.