AQW 18547/17-22 Written question to the Minister of Health

To ask the Minister of Health why Health and Social Care Trusts are contacting patients inquiring if they still require their hospital appointment.

Asked by Claire Sugden MLA on 7 May 2021

  • Answered
  • Written
  • After due date
Tabled
7 May 2021
Answer due by
24 May 2021
Answered
27 January 2022265 days after tabling
Department
Department of Health
Priority question
No

Answer

The requirement to undertake regular waiting list validation is detailed in the Integrated Elective Access Protocol (IEAP). The IEAP defines the roles and responsibilities of all those involved in the elective pathway, sets out how data should be recorded and outlines good practice in the effective management of outpatient, diagnostic and inpatient waiting lists. This good practice includes a continuous process of data validation to ensure data accuracy at all times. Undertaking this validation process helps reduce the number of outpatient appointments which are lost due to patient DNAs (did not attends) or CANCs (cancellations).

Official sources