AQW 3960/22-27 Written question to the Minister for Communities
To ask the Minister for Communities to detail what safeguards are in place to ensure the fairness of health assessments carried out for Personal Independence Payment claims by private companies.
Asked by Claire Sugden MLA on 3 October 2022
- Answered
- Written
- Tabled
- 3 October 2022
- Answer due by
- 18 October 2022
- Answered
- 12 October 20229 days after tabling
- Department
- Department for Communities
- Priority question
- No
Answer
Departmental officials monitor and manage the Personal Independence Payment (PIP) assessment provider’s (Capita) assessment process.
A monthly Independent Customer Satisfaction Survey is undertaken.
The Department’s Health Assessment Advisory Team also undertake a programme of clinical audits and assessment observations.