AQW 32074/22-27 Written question to the Minister of Health

To ask the Minister of Health to detail (i) the number of red flag gynaecological oncology appointments that have been cancelled in the last 12 months; and (ii) the reasons for the cancellations.

Asked by Claire Sugden MLA on 25 September 2025

  • Answered
  • Written
  • After due date
Tabled
25 September 2025
Answer due by
10 October 2025
Answered
13 October 202518 days after tabling
Department
Department of Health
Priority question
No

Answer

There is currently no centralised system for the regional collation of data on gynaecological oncology appointment cancellations. The information held by individual Trusts is variable and recorded across different systems this is in part due to the phased implementation of the Encompass electronic patient record system over the past two years. As a result, the data cannot be easily collated or used to produce a consistent, accurate regional figure.

Looking ahead, the Encompass system will be further explored to assess how cancellation data can be more effectively coded, collated, and analysed to support future regional reporting and service improvement.

While all Trusts diagnose gynaecological cancers, Belfast Health and Social Care Trust (BHSCT) provides the specialist regional Gynae- oncology service. All Trusts transfer patients requiring specialist gynecologically surgery to this service.

Table 1 below shows the number of red-flag cancellations over the last 12 months for the Belfast Service (local and regional) and the reasons for these cancellations.

828 cancellations were made of which 527 were cancelled by the service and 297 were cancelled by patients.

Table 1 – No. of Gynae oncology cancellations and reasons for these cancellations in the last 12 months: BHSCT local and regional gynae-oncology service.

No of CancellationsReason for cancellationCancellation Initiator
52Clinician not availableservice
14Clinician medical reasonservice
2Clinician Patient Unitservice
1Added to Inpatient / Day Case W. Listservice
39Admin Errorservice
2Ambulance unavailable / Not bookedservice
1Awaiting further investigationsservice
91Clinic Cancelled / Reducedservice
38Clinic Reorganisationservice
3Currently admittedservice
15Industrial Actionservice
1Insufficient noticeservice
40No longer requiredservice
143Otherservice
5Patient Discharged from Trustservice
1Patient seen separately for same conditionservice
28Appoint rescheduled (Put back)service
55Appoint Rescheduled (Brought Forward)service
6Refusal of Reasonable OfferPatient
162Date unsuitablePatient
1Lack of TransportationPatient
17Not now requiredPatient
84OtherPatient
27UnwellPatient
Total – 828

It should be noted that cancelled appointments cannot be directly correlated to reduced activity. BHSCT appointment teams will maximise all capacity and ensure even last-minute cancellations are filled.

The BHSCT is proactively managing the reduction of outpatient cancellations and the percentage of patients who ‘do not attend’ to focus on maximising productivity within outpatients.

Official sources