AQW 684/22-27 Written question to the Minister for Communities

To ask the Minister for Communities to detail (i) the steps she has taken to alleviate financial stress on the estimated 50,000 people of pensionable age living in relative poverty; and (ii) the efforts she has made to highlight the financial support available for older people in financial difficulties who are eligible but unaware of the support available.

Asked by Claire Sugden MLA on 27 May 2022

  • Answered
  • Written
Tabled
27 May 2022
Answer due by
15 June 2022
Answered
9 June 202213 days after tabling
Department
Department for Communities
Priority question
No

Answer

My Department provides the Make the Call Service which aims to ensure that all individuals and their families are receiving the benefits, supports and services they are entitled to claim. This Service offers free and confidential needs assessments for individuals to check for entitlement to social security benefits, additional supports and services.

Make the Call also has an extensive range of partnerships with community-based organisations and other departments which extends its reach and accessibility. Sitting alongside this partnership offer, the Make the Call community-based Outreach Officers work with local community, charitable and voluntary groups, to raise awareness of potential benefit entitlements and provide practical help in accessing them.

In addition, my Department continues to work collaboratively with Age NI and other trusted key stakeholders in the community to raise awareness and seek to increase Pension Credit uptake.

Official sources